Students receive assistance from an instructor and/or trained tutors in preparation for the citizenship application process. Preparation may include assistance in completing materials, preparing for the written exam and oral interview at the Bureau of Citizenship and Immigration Services.   Students prepare for the English test which has three components: reading, writing, and speaking. The civics test covers important U.S. history and government topics. There are 100 civics questions on the naturalization test.

Corrections Education

With the assistance of volunteer tutors, we offer a variety of educational classes at Chippewa, Dunn and Eau Claire County Jails.  Some of the classes we offer include Vocational Literacy, job readiness, financial literacy, book club, and GED preparation.  We also work with Huber program participants in Eau Claire and Chippewa Counties.

The highlight of the year is our Parents Sharing Books Program.  Because of a generous donation from the Green Bay Packer Foundation, the Chippewa Falls High School Honors English class and the L.E. Phillips Library, inmates are able to select a book for their child.  We record the inmate reading the book, then package the book along with a CD and send it to the child for Christmas.



English Language Learners

English is a difficult language to learn.  But we can help!

el inglés es difícil.

영어 어렵다

Englisch ist schwierig.


Last year we helped students from 30 different countries.


Family Literacy

Do you have children and need to go back to school?  We can help.

Since 1989, our Family Literacy program has helped hundreds of parents become full partners in their children’s education. While the adults are learning, their children participate in structured early childhood education. The program runs Monday through Thursday morning , September until May (same calendar as the Eau Claire School District).  You can find us in the Wilson Building, 510 South Farwell Street, Eau Claire.

  • Parents learned how to participate in fall conferences, vocabulary about conferences and what to expect at conferences.  Staff attended several conferences with parents who needed help and worked to assist the parent complete goal-setting forms.
  • Parents were provided with letters that they could give to teachers suggesting they contact our staff if assistance was needed with communication. We also sent letters to elementary teachers, telling them parents are in Family Literacy and how to contact us if they need help to communicate.
  • Staff taught math vocabulary to parents of second graders to help them understand the new math curriculum.
  • Staff taught beginning parents how to understand the school calendar.
  • Parents learned about notes that teachers send home from class and how to respond.
  • Parents learned about school folders, how to use them, what to sign and how to check backpacks
  • Parents learned about the U.S. school system, what age children are eligible for Head Start, how schools are structured, that attending school is mandatory, and about the technical college and university.
  • Parents of children going into kindergarten were helped with getting forms and completing them.

Teachers provided parents with:

  • ideas for free or inexpensive things to do with their children during the summer;
  • ideas of games to play with children of different ages;
  • information about the Wisconsin Youth Sports summer program at UWEC; and
  • books to read over the summer with their children.
  • Parents were informed about the Eau Claire Area School District’s bike rodeo and were encouraged to attend.

Parents learned:

  • what to bring with children to daycare and when to keep them at home because of illness;
  • when to take their children to the doctor (immunizations);
  • how to read books to their children and what ages are appropriate for picture or board books;
  • how to use the children’s section of the public library;
  • how to apply for a library card
  • how to use behavior modification charts with elementary age children; and
  • how to set up routines for their children.


The GED is accepted by most employers, technical colleges, and community colleges. Have you always wanted to complete your GED? Did you know that we can assist you in making this goal a reality?  Our teachers and tutors can help! 

In 2014 Wisconsin adopted the new GED (a trademarked acronym for the General Educational Development Tests). The GED is a series of tests used to measure the skills and knowledge in different topics including:

  • Math – Quantitative & algebraic problem solving
  • Science – Life science, physical science, earth and space science
  • Social Studies – Government, U.S. history, economics, geography and the world
  • Reasoning Through Language Arts – Ability to read closely, write clearly, and edit and understand written text
  • Civics – Students must answer 65 out of 100 citizenship questions correctly.

Graduates earn a GED credential.  The new 2014 GED  test format is computer-based only, without an option to be taken on paper.

Workplace Literacy

Are you an employer? Do your employees struggle with the English language?  Do they need help with reading, writing or understanding English?

Partnerships with employers is an integral part of our organization. Together we’re addressing employers needs that impact our community.

We work with employers to modify training materials and provide tutoring support for their employees.  

We also provide opportunities for adults to gain skills in order to obtain a job, keep a job or get a better job:

  • ServSafe Food Handler’s Certification, focusing on safe storage and preparation practices, preventing cross contamination, using correct time/temperature controls, and proper cleaning and sanitizing;
  • CPR/AED Certification, developing skills in the basic techniques of adult, child and infant CPR; learning how and when to use an automated external defibrillator and practicing first aid for choking;
  • Business Speech, familiarizing students with the oral communication process, practicing the art of speaking with confidence in front of a group, critiquing one another’s speeches, and exploring effective job interviewing techniques;
  • Forklift Certification, including the terminology and physics of smooth, safe forklift operation demonstrating those skills in a warehouse setting; and
  • Students explored manufacturing or healthcare careers while staff & tutors supported them with math, medical terminology, and study strategies at Manufacturing and Health care academies offered in collaboration with Workforce Resources and Chippewa Valley Technical College(CVTC).